remote maintenanceDirect help via remote maintenance
Do you require assistance or would you like to conduct product training? Our remote maintenance service allows a signotec employee to access your system directly – naturally only by appointment and with your express consent.
How remote maintenance works
We connect to your system to analyse problems, carry out configurations or provide training directly on your PC.
1
Create ticket
Create a support ticket and arrange an appointment for remote maintenance.
2
Download
Download the remote maintenance file and open the application.
3
Share access data
Send our team the generated ID and password for the session.
4
troubleshooting
Our technicians will connect to your device and resolve the issue.
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