Digital signatures for SV Sparkassen-Versicherung
Efficient signature processes for modern insurance consulting
- Paper-based signaturesSlow, manual processes involving a lot of effort for shipping, archiving, and tracking.
- Local consultingCustomers had to sign documents in person or by mail—an obstacle to fast and flexible service.
- High legal costsPrinting, shipping, and manual post-processing incurred costs and delayed the closing process.
- Digital signature with signoSign/UniversalCustomers sign on site or online using a QR code or link – legally compliant, secure, and without media discontinuity.
- Seamless integrationDirect integration into SV's sales and consulting system – with a personalized user interface.
- Flexible useLIVE or asynchronous signature: during the conversation or later, as required – completely digital and GDPR-compliant.
Digital consulting reimagined – efficient, secure, and customer-focused
SV SparkassenVersicherung (SV) has been using electronic signatures from signotec since 2021 to digitize consulting and contract processes. Initially, the signoSign/2 software was introduced on Microsoft Surface devices for digital signatures in the field, even offline. The next phase involved integrating the solution into the company’s own consulting system to ensure legal compliance, data protection, and audit security.
Expansion with signoSign/Universal
Today, SV also uses the web application signoSign/Universal—a flexible solution that enables signatures to be made anywhere, anytime. Digital remote signatures play a key role in online consulting: customers can sign documents during or after the consultation—without any paper or additional software.
Two flexible signature options:
LIVE signature: During the consultation, the customer scans a QR code, signs in real time on their own smartphone, and the signature is transferred directly to the document.
Asynchronous signature: The customer receives a secure link and a TAN via email or SMS to sign the document later—simple, fast, and secure.
Benefits for consulting and customers:
- Faster transactions and shorter processing times
- Legally compliant, encrypted, and GDPR-compliant processes
- Paperless workflows – sustainable and efficient
- Higher customer satisfaction thanks to location-independent services
“For us at SV SparkassenVersicherung, electronic signatures are an important factor in the digitalization of our processes,” explains Fabian Jörg, Head of Sales Systems/Processes. “They create advantages for customers and brokers alike and help us to make our processes more efficient.”
A partnership with a future
With the successful introduction of signoSign/Universal, SV SparkassenVersicherung has taken a major step forward in its digital transformation. signotec remains its technology partner and provides the right signature solution for a modern, legally compliant, and customer-oriented consulting process.
About SV SparkassenVersicherung
SV SparkassenVersicherung Holding AG is one of Germany’s leading regional insurers and part of the Sparkassen-Finanzgruppe. With over 3.5 million customers and around 5,000 employees, it offers a broad product portfolio in the areas of insurance and retirement provision. Its headquarters are located in Stuttgart, and its core regions are Baden-Württemberg and Hesse.
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