Major Moroccan bank digitises branch processes with Munisys and signotec
Digitalisation at the point of sale – fast, secure, paperless
- Paper-based signaturesDocuments at the point of sale had to be signed by hand, which involved a great deal of effort in terms of archiving and filing.
- Complex paper logisticsThe daily volume of documents in the branches required extensive physical processing and storage.
- Competition solutions with no real added valueThe alternatives tested only offered monitor extensions with pen input, which had significant drawbacks in terms of usability and integration.
- A proper signature pad rather than a screen-based solutionThe signotec Delta Pad replaces paper-based processes with a dedicated, high-precision signature device.
- Faster branch processesDocuments are securely signed electronically directly at the point of sale, eliminating the need for paper-based processes.
- Secure, reliable signature captureState-of-the-art technology ensures that signatures are captured accurately and in compliance with legal requirements.
Munisys and signotec: strong partners in North Africa
Munisys, Morocco’s largest integrator of IT infrastructure solutions, has chosen signotec’s signature solution to provide comprehensive support to one of its clients in their digital transformation. 800 signotec Delta Pads were delivered to a major banking group in Morocco that is already a leader in the field of digital transformation.
Challenge – secure signatures at the point of sale
Whilst searching for a suitable solution, Munisys came across signotec, one of the world’s leading providers of secure electronic signature processes. For the bank, precision, reliability and, above all, security were the top priorities when it came to capturing customers’ signatures.
Solution – 800 signotec Delta Pads for the branches
Initial discussions between Munisys and signotec went very well. Munisys initially purchased test devices to assess the system’s integration capabilities with major clients. Following outstanding test results, the trial phase was extended to the bank’s premises. Thanks to signotec’s swift and professional support with regard to security and PDF signatures, the trial phase proved successful in record time – and the bank was also impressed by the ‘Made in Germany’ design and quality. In the subsequent proof of concept, signotec clearly came out on top against the competition.
Advantages of the signotec Delta Pad:
- Large documents can be viewed in full before signing
- A real signature pad instead of a monitor with pen input
- Precise, reliable and secure capture of signatures
- High-quality hardware ‘Made in Germany’
- Fast, personalised customer support from signotec
"Here at Munisys, we knew we could rely on signotec – and we know that the company will support us whenever we need it."
Outlook – A partnership for the future
signotec looks forward to continued dialogue and future cooperation with Munisys in North Africa, which is set to be further expanded in the future.
About Munisys
Munisys was founded in 1992 and is headquartered in Bouskoura (Morocco). As an IT infrastructure integrator and part of the ARKA Group, Munisys provides integration, support and managed services across all key digital infrastructure technologies – from data centres to endpoints, and from cybersecurity to application modernisation.
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